I don’t moan because…I think because I am happy.

I cannot stand people that moan, it irritates the hell out of me. It drives me absolutely insane. I think our customers are people enjoying what they are doing, we have very creative customers. Everyone has a story to tell and I absolutely love that, I love that aspect of my job. When I go back to Ukraine, I see a lot of people who moan and people moan for different reasons. But as my friend Helen from Ukraine says “If someone moans, give them a passport to Ukraine and take the British one away” and then they will make the journey back and they will never moan again.